Need an Acoustically Transparent “Edge Free” Screen

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A customer is interested in our EDGE FREE® design with an acoustically transparent material.  Our team member Maritza introduces them to the Aeon AUHD.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy.   An example in this case is to change the contact’s identification name/number   to “Customer”.

 

Transcripts:

  • 4:00:00 PM          Maritza – Thank you for contacting the service department. Hello, I’m Maritza, how may I help you?
  • 2:34:36 PM          Customer – Do you have edge-less models that are acoustically transparent?
  • 2:35:47 PM          Maritza – I have something I think you’ll like. Just a moment and I’ll have a link for you.
  • 2:35:58 PM          Customer – edgeless models thats acoustically transparent?
  • 2:36:33 PM         Maritza – We do have an “edge-free” screen that is acoustically transparent, but you will notice the bezel trim included really gives the screen a finished look. We call it Aeon AUHD  here is the link: http://elitescreens.com/front/front/productdetail/product/360
  • 2:37:02 PM          Customer – Thanks
  • 2:37:34 PM          Maritza – My pleasure. If you need anything else, please let me know.
  • 2:38:07 PM          Maritza – Thank you for chatting with Elite Screens have a wonderful day.