Service Chat: Manual Screen Won’t Latch

with No Comments

[20:59] Customer: one of our screens won’t latch [20:59] Rick has joined the conversation [21:00] Rick: what is the model … Read More

Service Chat: I Need Replacement Feet For My ezCinema Free-Standing Portable Projection Screen

with No Comments

This customer need replacement feet for his ezCinema “pull-up” lightweight projector screen. Even if it’s -not on the menu, always … Read More

Service Chat: How do I Change the Vertical Adjustment on An EPV PolarMax Electric projection screen

with No Comments

This topic covers the adjustable drop settings for the Polar Max Tension (retractable Polarstar material). It is factory pre-set to … Read More

Service Chat: Does an Electric Projection Screen act like a Manual Projector Screen when the Power is Off?

with No Comments

This is a very important topic and knowing the answer will prevent serious damage to your Electric projection screen.  When … Read More

Service Chat: I Bought a Screen That is Too Big. How Can I Return It?

with No Comments

Sometimes Bigger is not better. Here is an often-encountered scenario where a customer buys a screen that is too big … Read More

Service Chat: How Can I Find a Compatible Wireless Remote?

with No Comments

This customer is looking for a remote but there are many to choose from. The discussion below covers the process … Read More

Service Chat: My Aeon Screen Material is Too Small for the Frame

with No Comments

This customer was trying to assemble a fixed-frame projection screen in the cold where the material has contracted and became … Read More

How Do I Get the Projection Screen To Stop at a Different Height Setting?

with No Comments

This customer is interested in adjusting the electric screen’s automatic stopping point when the screen comes down.  It’s called the … Read More

Extension Legs for the Yard Master 2

with No Comments

A customer is interested in getting a new set of support legs for her Yard Master 2 outdoor projection screen … Read More

Can I change the material on my frame screen?

with No Comments

Existing customers who buy our frame screens often want to just swap out the material rather than buy a whole … Read More

1 2
error: Content is protected