How Much Extra Top Drop Do I Actually Get From A VMAX Dual Projector Screen?

by Elite Screens' Blog Team on September 15, 2017 with No Comments

Rather than assume, it’s always best to get your measurements from the source. In this case, a customer is installing a VMAX Dual (alternating 16:9 and 2.35:1 aspect ratio screen materials), and wants to make sure.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

Transcripts:

[18:00] Rick: Hello, how may I help you.
[18:01] Customer: I am close to ordering a VMAX Dual model VMAXT117C94H-E16. With this screen ceiling mounted, will I be able to adjust the bottom of the screen location so that I can stop the screen deployment at a position less than fully down?
[18:04] Rick: Yes, we can provide you with instruction on how to adjust the screen drop. Also if you are going to purchase the unit directly from us at shop.elitescreens.com , on checkout there is a customer note section that you can request the drop adjustment.
[18:06] Customer: OK, that is where I plan to order it. So I would need to specify what distance I would like from top of screen housing to bottom of bottom rod?
[18:08] Customer: Also, what is standard black drop size, and what is the additional drop in extended version?
[18:10] Rick: the drop size is 16 inches and over drop of 71.6 inches
[18:12] Customer: sorry, just looking at spec sheet and I think I have found it. 516 is 16″drop, and there are also 20 and 24 inch drop. I think the 16″ is fine for my installation.
[18:12] Customer: Sorry about mistype on 516, SB E16
[18:14] Customer: One more point of clarification. The standard drop is 8″, so the E16 is 16″ or 8+16 = 24?
[18:15] Rick: the standard model is 8 ” drop the E16 is only 16″ in total
[18:15] Rick: We try to keep this straight forward to avoid confusion.
[18:16] Customer: OK got it. Thank you. I think that is all I have for now.
[18:16] Customer: Cheers!
[18:16] Rick: You’re welcome, It was my pleasure to help.