This customer has general questions regarding which manual screen would be best for his ultra-short-throw projector. The difference between aspect ratios was also covered
- Manual Tension product page – https://elitescreens.com/front/front/productdetail/product/364
- Starling TT2 Product page – https://shop.elitescreens.com/store/p24/Starling_Tab-Tension_2_Series
- Video – Aspect Ratios – https://elitescreens.com/elitetube/aspect_ratio_edu.mp4
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
Transcripts:
- [16:13] Jaime: Hello, how may I help you?
- [16:14] Joe: Hi is there a manual or electronic rolling screen that works well with ultra-short throw projectors?
- [16:14] Joe: I know fixed screens are ideal but any good tension screens that roll up?
- [16:15] Jaime: yes, you can use our manual tensioned series
- [16:15] Jaime: this is the link to the product page: https://elitescreens.com/front/front/productdetail/product/364
- [16:16] Jaime: When ready, you can buy one here: https://shop.elitescreens.com/store/p10/Manual-Tab-Tension-Series
- [16:16] Jaime: Prices are provided at the second link
- [16:16] Joe: ok let me look thanks
- [16:17] Jaime: sure thing
- [16:19] Joe: is 16:9 the most popular?
- [16:20] Jaime: yes, it is for HD viewing
- [16:20] Joe: But if I want larger than 100inch I have to go 16:10?
- [16:21] Jaime: If you want something larger than what is offered in the manual version, you’d then have to look at getting a motorized tab-tensioned model
- [16:21] Jaime: The sizes vary for each model
- [16:22] Jaime: for short throw projector, you’d have to use this model: https://shop.elitescreens.com/store/p24/Starling_Tab-Tension_2_Series
- [16:23] Joe: Okay once those are down are they both equal as far as keeping flat?
- [16:23] Jaime: That is correct
- [16:23] Joe: over the years
- [16:23] Jaime: you need to have a flat surface for a short throw projector
- [16:24] Joe: I understand that…the 2 options you gave me are both equal other than manual vs mechanical?
- [16:24] Joe: or is the mechanical better made?
- [16:24] Joe: stronger?
- [16:24] Joe: obviously more expensive
- [16:25] Jaime: The mechanical is different, but life-span should be about the same
- [16:27] Joe: so if we were just keeping the screen lowered it doesn’t matter they are both equal?
- [16:28] Jaime: correct
- [16:28] Jaime: both are equal in flatness
- [16:28] Joe: ok last question…what’s the diff 16:9 vs 16:10
- [16:29] Jaime: 16:10 is for power point
- [16:29] Jaime: you hook up a laptop to your projector for it
- [16:29] Jaime: for home theater, you use 16:9
- [16:30] Joe: what do you use 16/10 for?
- [16:30] Jaime: laptop
- [16:31] Jaime: power point presentations. Here is a great tutorial – https://elitescreens.com/elitetube/aspect_ratio_edu.mp4
- [16:31] Joe: ok ty
- [16:31] Jaime: sure thing
- [16:31] Jaime: have a good day
- [16:31] Joe: u2