This customer is shopping for a manual projection screen for his congregation. The following discussion illustrates the difference between he entry level and higher grade manual projection screens.
Here are the links used in the discussion that are for some favorite UST projector-friendly screens:
- Manual Screen Product Page https://elitescreens.com/front/front/productdetail/product/227#section7
- Manual SRM Pro Product Page https://elitescreens.com/front/front/productdetail/product/283
*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.
- [22:45] Customer: hello
- [22:45] Rick: Hello, how may I help you?
- [22:46] Customer: Hi Rick. I have a question.
- [22:46] Rick: Certainly, glad to help.
- [22:46] Customer: I am looking for a roll-up projector screen for a church
- [22:46] Customer: The projector is the optoma515 with 6500 lumen output
- [22:47] Customer: It will sit approx .16 from the wall.
- [22:47] Customer: The screen size I am limited to is a 120″ or 72″ h x 96″ w 4:3
- [22:48] Customer: I am looking for the best screen i can afford
- [22:48] Customer: Any ideas??
- [22:48] Customer: Manual screen is sufficient
- [22:48] Rick: Would you consider an electric screen? Here is a model i can recommend VMAX120XWV2 or a budget model is Electric120v this is a 120 in a 4:3 aspect ratio.
- [22:49] Customer: I prefer manual so as to avoid issues with motor
- [22:49] Customer: If the motor goes i cannot use it….Know what i mean?
- [22:49] Rick: Okay, for manual it is M120UWV2 that I’d recommend.
- [22:50] Customer: Although i love the idea…..manual is better in the long run i think….
- [22:50] Customer: Can you send me a link? or how do i look it up?
- [22:51] Customer: I don’t see this on your website
- [22:52] Rick: https://elitescreens.com/front/front/productdetail/product/227#section7
- [22:53] Customer: What is the difference between that one and the manual SRM Pro series?
- [22:55] Rick: The difference is the pro uses a thicker material with fiber glass backed and uses a slow retract mechanism that allows it to retract unaided without damaging itself. Traditional manual screens retract like a sling-shot when released and not guided. The SRM will retract slowly by itself.
- [22:57] Customer: So the SRM is a better one?
- [22:57] Customer: Wat about gain?
- [22:57] Customer: Do they make in better gain than 1.0?
- [22:57] Rick: The gain is the same and the projection surface material is the same. The only difference with the Manual SRM Pro is that the material is fiberglass-backed for added flatness. In addition to that, there is the SRM mechanism of course.
- [22:57] Rick: So, the gain for each is 1.1. Here is the product page https://elitescreens.com/front/front/productdetail/product/283
- [22:58] Customer: Do they make it in a higher gain?
- [22:58] Customer: …or do you think that is sufficient for the projector?
- [23:07] Rick: Using the projector you mentioned with adequate control over ambient lighting in your room, the matte white material will be sufficient for you to have a clear picture.
- [23:10] Customer: Okay thanks. I appreciate the help in deciding.
- [23:10] Customer: Have a good one Rick
- [23:32] Rick: My pleasure. Thank you for choosing Elite Screens.