When is Matte White Alright?

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There are a lot of great specialty projection screen materials on the market today.  However, there are circumstances where the matte white projector screen is the natural and best choice.

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy.   An example in this case is to change the contact’s identification name/number   to “Customer” or a generic name.



  • 4:00:00 PM                Johnny – Thank you for calling Elite Screens, this is Johnny, how may I help you?
  • 9:55:20 AM         Customer- Hi Sir How are you?
  • 9:55:48 AM         Customer – I have a home theater with Epson 6040UB and want to ask about screens.
  • 9:56:02 AM         Customer – I am looking at Aeon 150″ screen.
  • 9:56:10 AM                Johnny – Thank you for asking (customer name), I’m fine and I hope you are also doing well.  Aeon is a nice choice. What does your room lighting look like?
  • 9:56:17 AM         Customer – It’s very dark room with almost no light
  • 9:56:23 AM         Customer – I can control the light.
  • 9:56:34 AM         Customer – What do you recommend for material?
  • 9:56:59 AM         Customer – There is white, gray and then 3d Gray…
  • 9:57:04 AM                Johnny – Since you have controlled room lighting and a really good 2500 lumen projector, I would recommend our Cinewhite material.
  • 9:57:15 AM                Johnny –  If you are thinking 150”, the model number for you would be AR150WH2.
  • 9:57:25 AM         Customer – Ok Great. Yes its really dark
  • 9:57:30 AM         Customer – no light at all.
  • 9:57:47 AM                Johnny – you can see this Aeon series from this link here:
  • 9:57:49 AM                Johnny – http://elitescreens.com/front/front/productdetail/product/142
  • 9:58:05 AM         Customer – Is that a good screen vs B2
  • 9:58:18 AM         Customer – or the material is same in Sable Frame B2
  • 9:58:37 AM                Johnny – Both products  use the same material. It is merely a preference of screen types.  Sable is a traditional design but the Aeon is an internal framework with wraparound material.  It is the latest in Audio Visual Design and is very popular right now.
  • 9:58:53 AM         Customer – ok, sounds good.
  • 9:58:59 AM         Customer – One other question,
  • 9:59:19 AM         Customer – Sable Frame 2 and Sable Frame B2 are different.
  • 9:59:23 AM         Customer – right?
  • 9:59:30 AM         Customer – That’s the difference?
  • 9:59:52 AM                Johnny – both use the same material, just both screens have a slightly different accessory package.
  • 10:00:17 AM       Customer – Ok. What would you recommend out of all 3?
  • 10:00:53 AM              Johnny – all 3 are good screens. it’s really up to you if you want a frame or frameless fixed frame screen
  • 10:01:04 AM       Customer – Is viewing area same for all?
  • 10:01:07 AM       Customer – Ok
  • 10:01:48 AM              Johnny – its a 150″ then yes they will all have the same viewing sizes
  • 10:02:04 AM       Customer – Also i see the ideal viewing is behind of low center
  • 10:02:16 AM       Customer – I have a step
  • 10:02:28 AM       Customer – so the angle will come to center
  • 10:02:40 AM       Customer – is that alright or any issue with that
  • 10:03:19 AM              Johnny – no I dont see any issue with that
  • 10:03:22 AM              Johnny – that will be ok
  • 10:03:28 AM       Customer – ok. Thank you so much Sir
  • 10:03:41 AM              Johnny – sure your welcome
  • 10:03:45 AM       Customer – I greatly appreciate your help
  • 10:03:55 AM       Customer – Have a great day!
  • 10:04:06 AM              Johnny – Thank you for your interest in Elite Screens, and hope you have a great day.
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