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Selecting a Greenguard Certified Saker Projector Screen

by on May 18, 2018 with No Comments

This customer is well informed and asks very specific questions. In addition to the various specs, he has a particular interest in the GreenGuard® certification and its benefits regarding clean indoor air quality.

 

 

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

 

Transcripts:

  • [17:48]        Rick: Thank you for contacting Elite Screens, how may I help you?
  • [17:48] Customer: Hello I was looking at the Saker projection screen.
  • [17:48] Customer: I need a screen with certain features
  • [17:49]        Rick: Certainly, what feature are you looking for?
  • [17:49] Customer: Green guard certified
  • [17:49] Customer: about 109 inches, 16:10
  • [17:50] Customer: electrical control
  • [17:50] Customer: electrical operated metal roller
  • [17:50] Customer: 3 wire type
  • [17:50] Customer: automatic thermal overload protection
  • [17:51]        Rick: I have a very nice match for you.  I recommend the Saker Series, SK100NXW-E24
  • [17:51] Customer: preset adjustable limit switches?
  • [17:51]        Rick: https://eliteproav.com/product/saker-series/
  • [17:52]        Rick: Correct.  This screen is Electric with automatic thermal overload protection, 100” diagonal size, 16:10 (aka. XGA or 8:5) aspect ratio, the wire specs are what you want  (see user guide https://eliteproav.com/wp-content/uploads/PDFs/EPAV_userguides/AVuser_guide_saker.pdf ) and the screen is Greenguard certified specification you listed.
  • [17:52] Customer: Can you please provide cut sheet?
  • [17:52] Customer: and installation?
  • [17:53] Customer: is hardware also provided?
  • [17:53] Customer: for installation?
  • [17:55]        Rick: the link will provide you all the information you need. the unit does come with all of the hardware to install.
  • [17:56]        Rick: https://eliteproav.com/wp-content/uploads/PDFs/EPAV_userguides/AVuser_guide_saker.pdf
  • [17:57]        Rick: https://eliteproav.com/wp-content/uploads/PDFs/Materials/EPAV_MaxWhiteFG_MaterialSheet.pdf
  • [17:58]        Rick: For advice on the installation, here is the installation instructional video for the Saker Tab-Tension which is closely related to this product. This video is for the wall installation https://elitescreens.com/elitetube/Saker_Flush_Wall_Installation_video.mp4
  • This video is for the Ceiling installation https://elitescreens.com/elitetube/Saker_Flush_Ceiling_Installation_video.mp4
  • [18:03]        Rick: the material is white with black borders. this unit comes with loops to be able to hang
  • [18:04] Customer: Does it have the option to pull down?
  • [18:04]        Rick: No this is a motorized screen.
  • [18:15] Customer: Okay, I think this looks good.  Last question. I have been told Green Guard is what I want for indoor air quality but do you have an informative link for Green Guard?
  • [18:16]        Rick: Yes, here is the link – https://elitescreens.com/front/front/cms/slug/greenguard
  • [18:17] Customer: OK, thank you.
  • [18:18]        Rick: My pleasure.  Thank you for choosing Elite Screens.

 

Link: http://elitescreens.com/front/front/cms/slug/request-a-call-back