Selecting a Greenguard Certified Saker Projector Screen

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This customer is well informed and asks very specific questions. In addition to the various specs, he has a particular interest in the GreenGuard® certification and its benefits regarding clean indoor air quality.



*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.



  • [17:48]        Rick: Thank you for contacting Elite Screens, how may I help you?
  • [17:48] Customer: Hello I was looking at the Saker projection screen.
  • [17:48] Customer: I need a screen with certain features
  • [17:49]        Rick: Certainly, what feature are you looking for?
  • [17:49] Customer: Green guard certified
  • [17:49] Customer: about 109 inches, 16:10
  • [17:50] Customer: electrical control
  • [17:50] Customer: electrical operated metal roller
  • [17:50] Customer: 3 wire type
  • [17:50] Customer: automatic thermal overload protection
  • [17:51]        Rick: I have a very nice match for you.  I recommend the Saker Series, SK100NXW-E24
  • [17:51] Customer: preset adjustable limit switches?
  • [17:51]        Rick
  • [17:52]        Rick: Correct.  This screen is Electric with automatic thermal overload protection, 100” diagonal size, 16:10 (aka. XGA or 8:5) aspect ratio, the wire specs are what you want  (see user guide ) and the screen is Greenguard certified specification you listed.
  • [17:52] Customer: Can you please provide cut sheet?
  • [17:52] Customer: and installation?
  • [17:53] Customer: is hardware also provided?
  • [17:53] Customer: for installation?
  • [17:55]        Rick: the link will provide you all the information you need. the unit does come with all of the hardware to install.
  • [17:56]        Rick
  • [17:57]        Rick
  • [17:58]        Rick: For advice on the installation, here is the installation instructional video for the Saker Tab-Tension which is closely related to this product. This video is for the wall installation
  • This video is for the Ceiling installation
  • [18:03]        Rick: the material is white with black borders. this unit comes with loops to be able to hang
  • [18:04] Customer: Does it have the option to pull down?
  • [18:04]        Rick: No this is a motorized screen.
  • [18:15] Customer: Okay, I think this looks good.  Last question. I have been told Green Guard is what I want for indoor air quality but do you have an informative link for Green Guard?
  • [18:16]        Rick: Yes, here is the link –
  • [18:17] Customer: OK, thank you.
  • [18:18]        Rick: My pleasure.  Thank you for choosing Elite Screens.


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