Sometimes screens get dirty. Below is a discussion regarding the right way to clean your Elite Projection Screen material.

• Guidelines on cleaning your projection screen material – 
  https://elitescreens.com/images/download/material/userguides/ScreenMaterial_MaintenanceCare_Sheet.pdf

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

Transcripts:

• [15:28] Customer: Is there a screen cleaner available specifically for the screen material? The model number of the screen is the SF100HW2.
• [15:29]        Rick I’m glad you asked. Cleaning your screen material is a relatively easy process. You have Cinewhite material.
• [15:29]        Rick : Just to get things started, here is our general instruction sheet on cleaning your projection screen material https://elitescreens.com/images/download/material/userguides/ScreenMaterial_MaintenanceCare_Sheet.pdf
• [15:29] Customer: Is there a specific screen cleaner available you would recommend to clean the screen?
• [15:31] Customer: So this Star Frame model  SF100HW2 uses CineWhite material, Okay. Checking the attachment now.
• [15:32] Customer: I did not spill anything on it, just a general dust (dry deposition) cleaner?
• [15:33]        Rick : You can use warm soapy water with a micro fiber cloth to clean the surface of the fabric, using a chemical cleaner can damage the material.
• [15:35] Customer: What would you suggest as the chemical composition of the soap – bar soap, dishwasher liquid, shampoo, … ?
• [15:35]        Rick : My preference is Dawn soap.  It’s used to clean oil off animals rescued from oil spills.
• [15:35]        Rick : Just Dawn dish water soap.
• [15:36] Customer: ok.
• [15:36] Customer: Thanks for your help. All the best.
• [15:37]        Rick : It’s my pleasure to help.  Thank you for choosing Elite Screens.