Product Discussion Chat: What is the Voltage of Elite’s Electric Floor Screens?

by Elite Screens' Blog Team on February 15, 2019 with No Comments

An overseas customer is interested in the voltage compatibility and product availability in the Middle East For the free-standing electric Kestrel projector screen. This gives a good overview of the capabilities and availability of Elite’s electric floor-rising projection screens.

Kestrel Product White Paper – https://elitescreens.com/images/download/material/WhitePapers/Kestrel_White_Paper.pdf

*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy. An example in this case is to change the contact’s identification name/number to “Customer” or a generic name.

[16:59] Customer: Hello

[16:59] Jaime: Hello, how may I help you?

[17:00] Customer: I need to know your elite floor rising kestrel series can run on 220 volts

[17:01] Jaime: Only if the screen is purchased outside of the USA, where we make them all 220 volts

[17:01] Jaime: you have to purchase the screen locally

[17:01] Customer: It is not available in United Arab emirates

[17:02] Jaime: I may have someone for you to contact

[17:03] Jaime: please hold

[17:03] Customer: OK

[17:05] Jaime: Send an email to Simon Tang at [email protected] ; he is located at our Hong Kong facility and services the Middle East.

[17:05] Jaime: He will be able to help you locate a Kestrel screen

[17:06] Customer: Thanks, I will arrange to email him