Fabric Knowledge Chat: AcousticPro 1080P3 and AT Projection Screens

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This discussion covers acoustically transparent projection screen materials in a room with control over ambient lighting.  The customer needs a projector screen suitable to his size requirements.





*The discussion below is based on actual chat transcripts with the omission of any personal/confidential material to protect the customer’s privacy.   An example in this case is to change the contact’s identification name/number   to “Customer” or a generic name.



[20:57] Customer: Hello, I am building a dedicated home theater in our house that will have controlled lighting and no windows. I am trying to decide between the EZ Frame 2 or the Sable Frame 2. I do need the Acoustic Transparent material, which it looks like both have. I am just at a loss at to what the other differences are. Appreciate any help.

[21:07] Rick: Hello, I’d be happy to assist.

[21:07] Customer: No problem.

[21:08] Customer: Do you need the question again?

[21:08] Rick: I be happy to recommend you a screen with acoustic material, if i may ask what diagonal size are you looking into?

[21:08] Customer: Likely 120″

[21:08] Rick: ok, one moment please.

[21:09] Rick: I am going to look what we have available to provide you a model.

[21:10] Customer: Perfect. Thank you.

[21:10] Rick: here is the model I recommend. it is from our Sable frame series. model: ER120WH1-A1080P3

[21:10] Rick: this is a 16:9 aspect ration in a 120 inch diagonal

[21:10] Customer: OK. What is the major difference between the Sable2 and EZ Frame 2?

[21:10] Customer: Yes, I want 16:9

[21:12] Rick: EZ frame has a more of block molding frame and the sable has a more rounded inner edge. Also the EZframe has a few 16:9,16:10 aspect ration screens and the Sable Frame 2 is a home theatre dedicated with only 16:9 aspect ratio and sizes.

[21:13] Customer: Got it. Sable 2 it is. Really appreciate it. Is it best to just get from any of the companies you have on your website, or get from you?

[21:15] Rick: you may compare pricing from all of our authorized dealers. We have a no compete policy and our pricing will a slightly higher. We also drop ship for them so the screen will be coming from our warehouse.

[21:15] Customer: OK. Thank you again, Rick.

[21:15] Rick: you’re welcome, thank you for your patience.