Installation Chat

Doing your own screen design is neither weird or unusual. Regardless if it’s a professional installer or a DIY who knows what to do, building your own screen is a great…

A customer contacted us to confirm that a matte white material would work best with his projector. Service team leader Jaime affirmed the choice, made sure he was also getting a…

This customer is doing it right. He wants to perform a DIY install of an electric projector screen in his house but rather than going strictly on what the website and…

When customers are looking for a projector screen. Always make sure that it is being used for the right purposes. Here Johnny helps answer vital questions for a customer’s purchase. He also steers…

Our customers rely on the service professionals for fast accurate answers.  In this case, a customer needed reliable answers to assist her with her installation. Even when it comes to…

A customer required assistance with his IR remote and learned a new trick from our service department that is straight out of the Jason Bourne playbook. In addition to providing projector…

Elite offers a complete package, but sometimes, our customers add their own elements to the installation so that it will be perfect for their unique circumstances. Here, a customer is interested…

A customer reached out to our Dedicated Residential Custom Installer line (EPV Screens).  He wanted to hire a professional installer and buy an electric in-ceiling projector screen but was uncertain…

A customer asking about screen masking for a product that Elite does not make. Service specialist Johnny answers the call with some solutions so that the customer does not go away…