Product Knowledge

Elite offers a selection of electric motors to drive their electric screens and the honest question is “what’s the difference?” This discussion breaks down the answer into answers that define…

It’s important to give a customer what they want based on priority.  As much as this customer preferred a 16:10 screen, he was willing to use a 16:9 as long…

Sometimes a customer comes in with a blank slate and it’s up to our service team to fill them in.  This discussion below pretty much covers everything you wanted to…

A customer shopping for an outdoor screen was looking through all his options.  He wound up placing an order for an IP33 (outdoor certified) projector screen.  In the process, he…

Outdoor projector presentations bring a whole new set of variables into the equation. Although it’s common sense that the show starts at dusk, there are other factors such as wind and…

When buying accessories, it is always important to know if you are getting a product that will adequately fit your installation. The ZPM-RT kit provides a full IR-RF control package.  In…

Acoustically transparent screens are a fantastic way to have wall speakers merge the sound and image into one source just like a large theater screen. *The discussion below is based…

A customer who owns a portable DJ/Presentation business is looking for a more durable way to keep his portable projector screens safe from the daily grind.  Although Elite does not…

Our customers like options and we’re willing to provide them.  A customer contacted us with a whole lot questions but there is a difference between up-selling a customer and making…