Service Chat: Manual Screen Won’t Latch
[20:59] Customer: one of our screens won’t latch [20:59] Rick has joined the conversation [21:00] Rick: what is the model … Read More
[20:59] Customer: one of our screens won’t latch [20:59] Rick has joined the conversation [21:00] Rick: what is the model … Read More
This customer need replacement feet for his ezCinema “pull-up” lightweight projector screen. Even if it’s -not on the menu, always … Read More
This topic covers the adjustable drop settings for the Polar Max Tension (retractable Polarstar material). It is factory pre-set to … Read More
This is a very important topic and knowing the answer will prevent serious damage to your Electric projection screen. When … Read More
Sometimes Bigger is not better. Here is an often-encountered scenario where a customer buys a screen that is too big … Read More
This customer is looking for a remote but there are many to choose from. The discussion below covers the process … Read More
This customer was trying to assemble a fixed-frame projection screen in the cold where the material has contracted and became … Read More
This customer is interested in adjusting the electric screen’s automatic stopping point when the screen comes down. It’s called the … Read More
A customer is interested in getting a new set of support legs for her Yard Master 2 outdoor projection screen … Read More
Existing customers who buy our frame screens often want to just swap out the material rather than buy a whole … Read More